A customer writes
A message arrives from a connected messenger, marketplace or website.
AN AI SALES MANAGER FOR YOUR BUSINESS
From the first question to a lead. Automatically.
AutoChat handles conversations like an experienced sales manager — around the clock, across all connected chats at once. You step in when a human is needed.
10 days free · full functionality
An administrator can help with your workflow and prompt
AutoChat 01 / OVERVIEW
AutoChat overview · Ukrainian video for all languages
24/7 · availableAll connected chatsBot + operatorYour business rules
ONE CONVERSATION. TWO MODES.
The bot replies.
Your operator steps in.
Customers write through their usual channel. AutoChat clarifies requests and provides advice, while an operator can continue the same conversation in a shared window. History and context stay in view.
The bot takes the conversation
It understands the need, answers using business data and gathers details for a lead.
You take over
An operator switches the conversation to manual mode and replies in the same window. Switch back to automatic mode to return it to the bot.
Shared inboxAutomatic mode
Customer · Telegram
Is model A in stock? I need delivery to Kyiv.
AutoChat · AIYes, connected inventory data shows model A in stock. Could you share the delivery address?
Illustrative scenario · not a real conversation
LOGIC WITHOUT CODE
Build a workflow.
Make it your own.
Add nodes, connect them and define the rules: from an incoming message to advice, a supervisor question and a lead. Build the workflow yourself or with an administrator.
AI manager
The prompt defines the role, tone and consultation process. An administrator can help write it.
Select a node to explore its role. · Illustrative scenario · not a real conversation
UNSURE? IT ASKS.
An intern at the start.
Your manager in action.
At first, the bot asks its supervisor questions to understand the product or service. The supervisor clarifies the conditions, and the bot uses the answer in the conversation. This helps turn real business details into better instructions.
Bot question
Can we deliver this item to another region? The instructions do not include the conditions.
Supervisor answer
Yes. The price depends on the address and delivery method. Ask for the address first.
Private discussion: the customer does not see it.
Illustrative scenario · not a real conversation
WHERE YOUR CUSTOMERS ALREADY TALK
Many channels. One process.
TelegramViberWhatsAppOLXPromWebsite
Telegram, Viber, WhatsApp, OLX, Prom, enquiries from a landing page or website, and other available integrations. The bot works in connected channels; availability depends on each service and its terms.
BEYOND FREQUENTLY ASKED QUESTIONS
Advice with context.
Products and stock
Advises on availability and specifications using current connected data.
Services and leads
Clarifies the task, details and preferences, collecting information for the next step.
Technical support
Explains functionality and helps using your knowledge base.
Local business conditions
Uses configured regional prices, currency, delivery rules and restrictions.
FROM AN IDEA TO THE FIRST CONVERSATION
Launch yourself. Or with our help.
Connect your channels
Add the messengers and enquiry sources available to your business.
Share your knowledge
Provide products, services, stock and regional rules. An administrator can help with the prompt.
Build and check the workflow
Configure nodes yourself or with an administrator. Check the replies, then enable enquiry handling.
10 days free · full functionality
Before you start
Is there a free trial?+
Yes. AutoChat offers a free 10-day trial plan with full functionality. Create an account to test the service on your own business tasks.
Can an operator reply manually?+
Yes. An operator switches to manual mode and replies in the shared window. Switch back to automatic mode for the bot to continue.
Do I need a developer to build a workflow?+
Workflows are assembled from nodes in a visual builder. You can set one up yourself; an administrator can help with the workflow and prompt.
How does the bot know prices and stock?+
From data and instructions connected to your project. Answers depend on source freshness. Regional rules need to be configured.
What if the bot does not know an answer?+
With supervisor escalation configured, it asks a private question and uses the reply. These questions help it understand your business during setup.
Which channels can I connect?+
Telegram, Viber, WhatsApp, OLX, Prom, your website and other available integrations. Terms and availability depend on the specific connection.
Can the bot work around the clock?+
Yes. Automatic mode is designed to handle connected chats simultaneously 24/7 while integrations are working and project resources are available.
AUTOCHAT
Your next customer
is ready to write.
Create your AutoChat account and set up your first conversation workflow.
Free trial plan10 days free · full functionality
Try it free Test AutoChat on your own business tasks. All features are available free for the 10-day trial period.